One messageEvery channel
Connect your CRM to a single communication engine and reach customers through Email, WhatsApp, SMS, Google Chat and more, from one powerful platform.
Built to connect your entire communication stack
Communication without the complexity.
Build campaigns, automate customer journeys and manage every communication channel through one unified platform.
Reach people where they already are.
Pick a channel to see what it does. Every one shares the same contacts, templates, automations and reporting.
Every channel, one place.
Email, WhatsApp, SMS and Google Chat run on the same engine, so a journey can move between them without rebuilding anything.
- One contact recordEvery channel reads and writes the same customer profile.
- Shared templates and timingWrite a message once and adapt it per channel.
- Ready for what comes nextAdd new channels to existing workflows without changing them.
Email that arrives on time and looks right.
Send receipts, newsletters and lifecycle sequences from the same engine that runs every other channel.
- Templates with live CRM fieldsWrite once, and names, orders and dates fill in for every contact.
- Deliverability handledAuthenticated sending domains, bounce handling and suppression lists come set up.
- Engagement on the recordOpens and clicks land on the contact in your CRM, next to every other conversation.
Conversations customers actually reply to.
Start conversations with approved templates, then keep the thread going with replies, buttons and media.
- Approved message templatesSubmit and track template approval without leaving MsgDrip.
- Two-way conversationsReplies route to the right owner and stay attached to the contact.
- Buttons and quick repliesLet customers confirm, reschedule or reorder with one tap.
Short, urgent and read within minutes.
Reach any phone with reminders, one-time codes and time-sensitive updates. No app required.
- Global deliverySend with local sender IDs and automatic carrier routing.
- Reminders and confirmationsSchedule relative to an appointment, a delivery or a renewal date.
- Opt-outs respectedSTOP replies are processed automatically and honoured across every campaign.
Keep your team in the loop, automatically.
Post alerts, approvals and customer updates into Google Chat spaces so the right people act while it still matters.
- Alerts to spacesSend a message to a space when a deal closes, a payment fails or a VIP replies.
- Cards with actionsApprove, assign or open the CRM record straight from the message.
- Customer and team in one flowNotify a customer and their account owner from the same workflow step.
Every channel, one place.
Email, WhatsApp, SMS and Google Chat run on the same engine, so a journey can move between them without rebuilding anything.
- One contact recordEvery channel reads and writes the same customer profile.
- Shared templates and timingWrite a message once and adapt it per channel.
- Ready for what comes nextAdd new channels to existing workflows without changing them.
Where messages start
Systems that tell MsgDrip something happened.
Where messages arrive
Channels your customers and team read.
Everything you need to run customer messaging.
Campaigns, automation, personalization and reporting, built to work together from the first message.
Drip automation
Create intelligent sequences triggered by time, events, customer actions or CRM activity.
Explore automationCampaigns & broadcasts
Send one-time announcements, newsletters, promotions and targeted campaigns at scale.
Personalize every message
Pull names, orders, dates and any CRM field into every message, on every channel.
Schedules & follow-ups
Send at the right local time, or wait for a delay, a date or a customer action.
Smart routing
Choose the right channel based on customer, campaign or workflow requirements.
Developer-first API
Integrate MsgDrip into your products with APIs, webhooks and event-driven automation.
Read the API guide{
"contact": "customer_1024",
"channels": ["whatsapp", "sms"]
}
Delivery & engagement
Track sent, delivered, opened and replied for every channel in one report, and send results back to your CRM.
Build once. Let MsgDrip do the rest.
Turn CRM events into automated communication journeys that reach customers through the channels that matter.
See how automation works
Every message lands on the customer record.
Keep contacts, conversations, activities and campaign events connected to your CRM data, so sales, support and marketing all see the same history.
- Two-way contact syncNew fields and changes in your CRM are ready to use in messages straight away.
- Conversation historyEmails, WhatsApp threads and SMS replies appear on the contact timeline.
- Campaign events as activitiesDelivered, opened and replied are logged where your team already works.
Plugs into the tools you already use.
Connect CRMs, stores, support desks and data tools in a few clicks, or build your own with the API.
One engine. Endless possibilities.
Use MsgDrip as a standalone platform or make it part of your existing CRM and SaaS ecosystem.
Make messaging part of your product.
Integrate once and let your applications trigger communication across every connected channel.
{
"contact": "customer_1024",
"message": "Your order is ready!",
"channels": [
"whatsapp",
"sms",
"email"
],
"campaign": "order_ready"
}
Messages, contacts, campaigns and templates over clean JSON.
Signed, retried events for delivered, opened, clicked and replied.
Send any event from your app and let journeys react to it.
Your customers are everywhere. Reach them anywhere.
Connect your CRM, create your first campaign and experience a unified communication platform built for modern businesses.