Every channel your customers use.
Email, WhatsApp, SMS and Google Chat share one engine, so a single journey can move between them as easily as changing a setting.
Send receipts, newsletters and lifecycle sequences from the same engine that runs every other channel.
- Templates with live CRM fieldsWrite once, and names, orders and dates fill in for every contact.
- Deliverability handledAuthenticated sending domains, bounce handling and suppression lists come set up.
- Engagement on the recordOpens and clicks land on the contact in your CRM, next to every other conversation.
Start conversations with approved templates, then keep the thread going with replies, buttons and media.
- Approved message templatesSubmit and track template approval without leaving MsgDrip.
- Two-way conversationsReplies route to the right owner and stay attached to the contact.
- Buttons and quick repliesLet customers confirm, reschedule or reorder with one tap.
SMS
Reach any phone with reminders, one-time codes and time-sensitive updates. No app required.
- Global deliverySend with local sender IDs and automatic carrier routing.
- Reminders and confirmationsSchedule relative to an appointment, a delivery or a renewal date.
- Opt-outs respectedSTOP replies are processed automatically and honoured across every campaign.
Google Chat
Post alerts, approvals and customer updates into Google Chat spaces so the right people act while it still matters.
- Alerts to spacesSend a message to a space when a deal closes, a payment fails or a VIP replies.
- Cards with actionsApprove, assign or open the CRM record straight from the message.
- Customer and team in one flowNotify a customer and their account owner from the same workflow step.
Sources in, channels out.
CRMs, APIs and webhooks tell MsgDrip what happened. Channels are where the message is read. Keep them separate and every source can reach every channel.
Where messages start
Systems that tell MsgDrip something happened.
Where messages arrive
Channels your customers and team read.
Your customers are everywhere. Reach them anywhere.
Connect your CRM, create your first campaign and experience a unified communication platform built for modern businesses.