ChannelsWhatsApp
Conversations customers actually reply to.
Start conversations with approved templates, then keep the thread going with replies, buttons and media.
What you get
WhatsApp on the same engine as everything else.
- Approved message templatesSubmit and track template approval without leaving MsgDrip.
- Two-way conversationsReplies route to the right owner and stay attached to the contact.
- Buttons and quick repliesLet customers confirm, reschedule or reorder with one tap.
Order updatesAppointment confirmationsSupport follow-upsBack-in-stock alerts
Northwind StoreBusiness account
Hi Priya, your order #A-5521 is ready for pickup today from 17:00.09:41
I'll be thereChange time
Great, I'll pick it up at 509:52
Combine channels
Use WhatsApp alongside
Any journey can switch channels at any step.
Your customers are everywhere. Reach them anywhere.
Connect your CRM, create your first campaign and experience a unified communication platform built for modern businesses.