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SolutionsE-commerce

Turn order events into messages customers want.

Connect your store once and let cart, order and delivery events drive the right message on the right channel, without anyone pressing send.

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Team member packing customer orders in a bright studio
What changes

How e-commerce teams use MsgDrip.

Abandoned carts

Bring shoppers back with a reminder, then an offer, then a last call.

"Where is my order?" tickets

Proactive shipping and delivery updates answer the question before it is asked.

Generic promotions

Segment by purchase history and send offers that match what people buy.

A journey to start with

Launch this workflow on day one.

Every step is editable. Change channels, timing or conditions without starting over.

E-commerce workflowActive
Cart abandonedStore eventTriggered
Reminder emailAfter 1 hourSent
WhatsApp offerAfter 1 dayScheduled
SMS last callAfter 3 daysWaiting

Other teams

Two colleagues reviewing a customer follow-up on screen

Sales

Automate lead follow-ups and sales sequences.

Customer success manager in an onboarding conversation

Customer success

Onboard customers and automate engagement.

Marketing team presenting a campaign plan

Marketing

Run targeted broadcasts and automated campaigns.

Your customers are everywhere. Reach them anywhere.

Connect your CRM, create your first campaign and experience a unified communication platform built for modern businesses.

Start building with MsgDripTalk to sales