MsgDripMsgDrip
Automation

Build once. Let MsgDrip do the rest.

Turn CRM events into journeys that send the right message on the right channel, then step aside when the customer replies.

Four-step CRM automation workflow
Customer onboarding flowActive
New customerCRM triggerTriggered
Welcome emailImmediatelySent
WhatsApp follow-upAfter 1 dayScheduled
SMS reminderAfter 3 daysWaiting
Triggers

Start a journey from anything that happens.

CRM events

A new contact, a deal stage change or any field update.

Time & dates

Delays, birthdays, renewal dates and recurring schedules.

Customer actions

Replies, clicks, purchases and form submissions.

API & webhooks

Any event your own product sends to MsgDrip.

Scheduling

Send when it will be read.

Schedule messages and follow-ups by the customer's local time, wait for a delay or a date, and pause during quiet hours.

  • Local time zones per contact
  • Quiet hours per channel
  • Relative dates, like 2 days before renewal
Calendar with a message scheduled on a date
Personalization

Every message, written for one person.

Fields from your CRM fill in automatically. Try it: edit the fields and watch the message update.

Hi Priya, your order #A-5521 is ready. Pick it up any time after 17:00 today.
Customer fields mapped into a personalized message
Smart routing

The right channel for each customer.

Routing rules pick the channel per contact. Change the customer below to see which rule wins.

IFOpted in to WhatsAppWhatsApp
ELSE IFHas a mobile numberSMS
ELSEEveryone elseEmail
Branching workflow selecting a channel

Your customers are everywhere. Reach them anywhere.

Connect your CRM, create your first campaign and experience a unified communication platform built for modern businesses.